Preface vii Book Summary ix PART 1 1 Introduction to Dashboards 1 Dashboard Defi nition 3 2 Dashboards’ Role in a Business Intelligence Solution 7 3 Why Dashboards Have Become so Popular 11 4 Types of Dashboards 17 5 Designing Metrics and Key Performance Indicators 23 6 Dashboard Scenario: Use Case 33 7 Getting Ready for the Implementation 41 Part One Summary and Readiness Checklis…